Bh88 FAQ — answers to all your questions

No. Under bh88's policy, each person is allowed only one account. Creating multiple accounts may result in all of them being suspended and any accumulated balance being forfeited. Play fair and enjoy all the benefits from a single account.

KYC (Know Your Customer) is an identity verification process. For large withdrawals at bh88, you may be required to submit a selfie along with your national ID or passport. This helps keep your account secure and prevents fraudulent activity.

On the login page and click the "Forgot Password?" link. Enter your registered mobile number or email — an OTP will be sent to you. Verify the OTP and set a new password. The whole process takes just 2–3 minutes.

You must be at least 18 years old to register at bh88. Accounts for minors are not permitted. Proof of age may be requested during verification. This policy is strictly enforced as part of our responsible gaming commitment.

bh88 supports all of Bangladesh's most popular payment methods — including Mobile Banking, Nagad, Rocket, Dutch-Bangla Bank, and cryptocurrencies (USDT, Bitcoin). Mobile banking is the fastest and most convenient way to make a deposit.

The minimum deposit at bh88 is just BDT 300, and the minimum withdrawal is BDT 500. Separate limits apply for cryptocurrency transactions. Maximum withdrawal amounts also vary based on your membership tier.

Deposits via Mobile Banking, Nagad, and Rocket are typically credited to your account within 1–5 minutes. Cryptocurrency deposits may take 10–30 minutes depending on network confirmations. If there's an unexpected delay, please contact support.

Standard withdrawal requests are processed within 30 minutes to 4 hours. VIP members receive priority processing for faster withdrawals. During peak hours or evenings, processing may take slightly longer. Large withdrawals without completed KYC verification may require additional checks.

bh88 generally charges no additional fees on deposits or withdrawals. However, your payment service provider (such as Mobile Banking or Nagad) may apply their own transaction fees. Network gas fees may also apply for cryptocurrency transactions.

New members receive an attractive welcome bonus on their first deposit. Free spins and no-deposit bonuses are also offered from time to time. To see the latest promotions, Register and check the promotions page.

A wagering requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager BDT 30,000 in total. Terms vary by bonus, so always read the conditions before claiming one.

Daily Login will automatically credit a daily login bonus to your account. The bonus amount increases the more consecutive days you log in. Missing a day resets your streak, so make sure to log in every day.

Refer a friend and earn a referral bonus once they register and make their first deposit. Your referral link is available from your dashboard. Each successful referral rewards you with a set amount of cash or bonus credits.

bh88 offers over 500 games — Slots, Fish Game, Live Casino, roulette, baccarat, poker, blackjack and Sports Betting. All games in one place In the game lobby।

In Live Casino Play with a real dealer in real time. A professional dealer deals cards or spins the roulette wheel via HD video stream, while you place your bets on screen — with wins and losses determined instantly, just like sitting at a table in person.

In the bh88 betting section You can bet on over 20 sports including cricket, football, tennis, basketball, badminton, and e-sports. Live betting lets you place wagers even while a match is in progress.

All games at bh88 are sourced from internationally licensed game providers. Results in every round are determined entirely at random using Random Number Generator (RNG) technology, and the games are regularly audited by independent third-party auditors.

Yes. bh88 uses 256-bit SSL encryption to keep all your data secure. Your personal information is never shared with third parties. Our Privacy Policy Read on to find out more.

Go to Account Settings and click on the "Security" option. You'll find the option to enable Two-Factor Authentication (2FA) there. 2FA can be set up via Google Authenticator or SMS OTP. Once enabled, unauthorized access to your account becomes nearly impossible.

Change your password immediately and enable 2FA. If you notice any suspicious logins in your account activity log, contact live support right away. Our security team will act quickly to help secure your account.

Yes. As part of responsible gaming, you can temporarily or permanently close your account at any time. Use the "Self-Exclusion" option in Settings, or submit a request to our support team. For more details, Responsible Gaming Visit the page.

The bh88 app is available on our Download page directly from our site. The app is available for both Android and iOS. Even if it's not on the Google Play Store, you can install the APK file directly from our website.

First, go to your phone's Settings → Security → Unknown Sources and enable it. Then Download page to download and reinstall the APK file. If the problem persists, try clearing the cache and reinstalling, or contact support.

Yes — even without the app, the full bh88 site works seamlessly on mobile browsers (Chrome, Firefox, Safari). All games, payment options, and account features are available on the mobile browser version. That said, using the app gives you push notifications and faster loading times.

When you open the app, you'll automatically receive a notification if a new update is available. You can also visit our Download page to download the latest version and install it over the existing one — your data will not be lost.